Legacy Supportworks serving Wellington, TX

When a homeowner in Wellington, TX, noticed their once amongst the prairie skyline, the farmhouse's front porch started to sink, they knew they needed a solution fast to preserve their home's integrity and aesthetics. Understanding the importance of addressing foundation issues, they reached out to us for help. First, our Customer Care team responded with a friendly welcome, quickly scheduling an appointment that fit the homeowner's busy schedule. A System Design Specialist from our Sales Team then visited the home, armed with expertise and understanding. Our specialist conducted a thorough inspection, revealing that the home's underlying soil was the cause of the sinking. We recommended our tried-and-true PolyLevel product for a quick, efficient solution. This approach delighted the homeowner, as PolyLevel is known for its durability and minimal intrusion compared to more traditional methods. Our foreman and installers from the production team arrived shortly afterward, bringing with them professionalism and a clear plan of action. Using PolyLevel, they meticulously lifted the sinking porch back to its original level, stabilizing it against further sinking with minimal disruption to the home or the surrounding landscape. The project not only restored the farmhouse's porch to its former glory but also gave the homeowners peace of mind knowing their house was resting on a significantly more stable foundation. They were impressed with our timely, respectful service and thrilled with the fast, effective results. The conclusion of this job highlighted our promises. We ensured a remarkable customer experience from start to finish, proven through our streamlined process from initial contact to final clean-up, and guaranteed a reliable, long-lasting solution to their home's problem. We took pride in seeing another household in Wellington revitalized by our expertise and the transformational effects of PolyLevel.

At Legacy Supportworks, we recently tackled a job that reminded us why we’re passionate about what we do. A homeowner in Wellington, TX, reached out to us with a concern that strikes a chord with many. In their living space, about 20x20 in size, there were deep cracks along two of the walls, making it difficult and concerning for them to proceed with installing new vinyl plank flooring. They were looking for not just a quick fix but a durable solution to ensure their living space remained safe and aesthetically pleasing. After contacting our dedicated Customer Care team, an appointment was arranged with one of our expert System Design Specialists. Upon a thorough inspection of the foundation, it was clear that the issue was not just surface deep, which is where our promising solution of Push Piers came into play. This method is not only efficient but promises longevity and reliability, restoring the homeowner's confidence in their living space. Performing the job, our skilled production team worked meticulously not just to rectify the issue at hand but to ensure the process was smooth, keeping the homeowners briefed and the work area clean. Installation of the Push Piers went without a hitch. These piers acted as a supporting structure, correcting the deep cracks along the walls by effectively leveling the foundation beneath the living room. The outcome was just as we promised – reliable and lasting. The homeowners can now place their new flooring with peace of mind, knowing the foundation of their living room stands strong and steady. Through our collective effort at Legacy Supportworks, we’ve not just fixed a foundation, but assured peace of mind, marking yet another gratifying day in delivering on our mission to provide home solutions that last a lifetime.

Recently, we had the pleasure of assisting a homeowner in Wellington, TX, who contacted us due to a significant hazard at their home - the front porch had sunk down, creating a tripping risk for both the family and visitors. This is a common issue many homeowners face, however, not everyone realizes that it can be swiftly and effectively resolved without the mess of a full replacement. Upon hearing about their concerns, our Customer Care team quickly scheduled a home inspection to assess the problem firsthand. A System Design Specialist from our team visited the home, conducted a thorough inspection, and identified the best method to rectify the problem was with PolyLevel. This innovative solution is designed to lift and stabilize sinking concrete, a perfect fit for the job at hand. The day of the repair, our production team arrived, led by an experienced foreman along with skilled installers. The team carefully injected PolyLevel beneath the porch, a process which gently lifted it back to its original level. Not only is PolyLevel less invasive compared to traditional concrete repair methods, but it also cures quickly, meaning the family did not have to wait long to safely use their porch again. By the end of the day, the once dangerous tripping hazard was eliminated. The homeowner was thrilled with the outcome - their front porch was safe once more, enhancing both the usability and curb appeal of their home. Throughout the process, we ensured to keep the area clean and tidy, sticking to our commitment to providing a remarkable customer experience. For us at Legacy Supportworks, it’s all about solving problems with reliable, long-lasting solutions, turning concerns into relief for homeowners across our region.