Legacy Supportworks serving Childress, TX

When a homeowner in Childress, TX reached out to us, worried about a seemingly "messed up" lintel and unsure if there were more hidden foundation issues, we knew we had to jump in and help figure out what was happening. Our mission isn’t just about fixing homes; it’s about providing peace of mind and that remarkable customer experience every homeowner deserves. After the homeowner contacted our Customer Care team, we scheduled a time for them to meet with our System Design Specialist for a full home inspection. It’s crucial for us to thoroughly understand the problem before recommending any solutions; every home and situation is unique. Upon inspection, it became apparent that the problem wasn't just the lintel. The home was indeed suffering from some foundation settling issues which required a durable, long-lasting fix. Our recommendation? Push Piers. These sturdy supports go deep beneath the foundation, anchoring into stable soil or bedrock to provide a corrective lift and stabilization that's meant to last. Our foreman and installation team entered the scene next. Their goal was to not just install these push piers effectively but also ensure the homeowner was comfortable and informed every step of the way. They worked diligently, lifting the foundation to its correct position with precision. The job involves quite a bit of high-tech machinery and careful calculations, but in essence, we're making sure the home stands safe and secure for decades to come. The outcome was everything we promised it would be. The homeowner's worries were alleviated once we ensured their foundations were as sturdy as possible.

When the team at Legacy Supportworks got a call from a concerned business owner in Childress, TX, about their old wastewater facility's cracked concrete, we knew it was an opportunity to deliver on our mission. The problem wasn't just aesthetic; it was a potential hazard, showing the wear and tear on a piece that had been exposed to the elements and heavy usage over time. Our System Design Specialist paid a visit to the site for an inspection and diagnosed the core issue – settling and shifting soil beneath the concrete had caused the cracking. The solution we recommended was our PolyLevel product – a high-quality, durable, and minimally invasive foam that we've seen wonders with in similar situations. Once we rolled up our sleeves and got to work, our installation process unfolded with the kind of precision and efficiency we pride ourselves on. Injecting PolyLevel beneath the slab addressed the uneven settling directly at the source, filling voids and lifting the concrete to its original, level position. The blue skies of Childress looked brighter on that day, and so did the face of the homeowner as they inspected our work. Confirmed safe, sound, and as good as new, the repaired facility's concrete was no longer a concern, just another story of a problem solved. By choosing PolyLevel, we offered a quick, effective, and long-term solution that meant no more tripping hazards or unsightly cracks – only a smooth and level surface. Our team wrapped up the project efficiently and leaving the site cleaner than we found it.

Down in Childress, TX, a homeowner was facing a nagging issue in their driveway. It wasn't just an eyesore; the uneven surface was causing water to pool instead of running off into the street as it should. Concerned about the long-term implications of this water damage, the homeowner reached out to us here at Legacy Supportworks, hoping we could provide a solution that would not only fix the dip but also ensure the correction would stand the test of time. Upon this homeowner's call, our Customer Care team sprang into action, swiftly setting up a home inspection appointment. Our System Design Specialist, armed with expertise and an eye for detail, thoroughly inspected the situation. The diagnosis was clear: To effectively level the driveway and redirect water runoff, we needed to implement a durable solution. SmartJack was the answer to our homeowner's predicament – a tried and trusted product known for its reliability and resilience. The installation involved precise workmanship; our production team, led by an experienced foreman and supported by skilled installers, meticulously undertook the task. SmartJack isn't just about immediate correction; it's designed to provide long-term stability, ensuring that homeowners won't face similar issues down the road. By addressing the root of the problem, we could ensure water would be directed away from the driveway, mitigating potential damage. Once the job was completed, the transformation was notable. Not only was the driveway visually restored to its intended level, but the functionality was significantly improved. The homeowner was delighted with the outcome – no longer would they have to worry about pooling water or the aesthetic downfall of a sinking driveway.